TRAI New Regulations: Major Changes Coming to Curb Scams and Fraud in Indian Telecom Sector
Originally slated for November 1, 2024, the enforcement date for these regulations has now been extended to December 1, 2024. Let’s delve into the specifics of these new rules and how they aim to protect consumers from fraud.
Key Features of TRAI’s New Regulations
Starting December 1, 2024, all banks, e-commerce platforms, and financial institutions will be required to maintain a traceability record of all transactional and service messages. This includes One-Time Passwords (OTPs) essential for secure transactions. Under the new rules, if messages are not sent in compliance with these traceability requirements, they will be blocked, including OTP messages.
In addition, telecom operators have been granted a one-month extension to identify specific keywords associated with spam and fraudulent activities. Numbers flagged for sending spam or fraudulent messages will be preemptively blocked by the telecom companies. This proactive approach extends not just to unsolicited calls and messages but also to OTP communications, thereby tightening security measures across the board.
A Tougher Stance on Scammers
The upcoming regulations signify a strong stance against scammers who exploit users through deceptive messages, links, and unauthorized OTP requests. The new rules will help deter these fraudulent activities, making it increasingly difficult for scammers to target unsuspecting individuals.
Previously scheduled for implementation on October 1, these regulations have seen their deadline extended for the second time, reflecting the urgency of creating a safer communication environment for consumers. The comprehensive measures will enable telecom operators to disconnect and blacklist numbers involved in such malicious activities, providing a significant boost in consumer protection.
With these significant changes on the horizon, the telecom landscape in India is set to undergo a transformation that prioritizes user security and curtails fraudulent practices. Stay informed and prepared for these changes as the enforcement date approaches.
