Chipotle Faces Challenges in Leadership Transition and Slowing Growth Amid Declining Stock Performance

Chipotle Mexican Grill (CMG 5.06%) is entering a new era following the departure of CEO Brian Niccol, and it’s off to an unfortunate start. The burrito chain’s shares fell nearly 8% as the company missed top-line estimates and recorded its slowest revenue growth in over two years.

Despite reporting a 6% increase in same-store sales, which helped drive a 13% rise in revenue to $2.79 billion, Chipotle fell short of analysts’ consensus, which was set at $2.82 billion. The company’s restaurant-level operating margin decreased from 26.3% to 25.5%, attributed to rising food costs from higher avocado and dairy prices. Management noted that efforts to ensure “consistent and generous portions” led to increased material usage.

On a more positive note, following Niccol’s exit, Chipotle saved on stock-based compensation costs, resulting in an increase in operating margin from 16.0% to 16.9%, with earnings per share rising 17% to $0.28. This figure exceeded the consensus estimate of $0.25, but it also represented the slowest earnings growth the company has experienced in two years.

As Chipotle navigates this critical juncture, the leadership and growth trajectory remain at the forefront of investors’ concerns. Here are three key questions management must address:

  1. Will Scott Boatwright Become the Permanent CEO? Following Niccol’s departure over two months ago, Chipotle and its investors were caught off guard. The company appointed Chief Operating Officer Scott Boatwright as interim CEO. While the future leadership of Chipotle is still uncertain, investors deserve clarity on this matter ahead of the next earnings report. Given the company’s past successes under Niccol, retaining Boatwright as the permanent CEO may be a logical choice, as he is well-positioned to continue the existing strategy. The company previously noted, “Boatwright played a key role as part of the leadership team that developed and executed the turnaround strategy,” emphasizing his capability to implement the company’s strategic plan without disruption.
  2. How High Can Restaurant-Level Operating Margins Go? Chipotle operates a straightforward business model, dependent on key factors such as opening new restaurants, increasing same-store sales, and ideally expanding margins. Among all its margins, restaurant-level operating margin is paramount, as it subtracts direct operational costs, including food, labor, rent, and other expenses from revenue. While Chipotle had been consistently increasing its restaurant-level operating margins, there was a decline to 25.5% in the third quarter. Although the company has not provided explicit margin targets, investors have assumed that margins could continue to rise, particularly as same-store sales improve. Given that the restaurant business has inherent limits on scalability compared to tech companies, the 55 price-to-earnings ratio at which the stock is trading suggests that investors are counting on ongoing margin expansion, and management needs to provide clarity on long-term expectations.
  3. Are There Better Options for Its Capital? Chipotle is currently allocating most of its profits to share buybacks, but given its high valuation, this strategy may raise concerns. Previous attempts to launch new brands—such as ShopHouse, Pizzeria Locale, Tasty Burger, and Farmesa—have largely failed. However, Chipotle could also consider investing in its existing restaurant chains or new technologies that could transform the industry. The company appears mature enough to pay dividends, yet it has yet to initiate such a strategy. Implementing dividends could complement its share repurchase program and enhance shareholder value.

Overall, the focus of the incoming CEO must be on the company’s capital allocation strategy. While Chipotle remains a strong business, concerns surrounding its premium valuation, leadership uncertainty, and slower growth rates present valid reasons for caution. The company aims to open 7,000 restaurants in North America, but it currently operates significantly fewer than that. In other words, the stock will need to provide robust comparable sales growth moving forward to justify its current price.

Given Chipotle’s undeniable leadership in the fast-casual industry, it still represents a solid choice for long-term investors. However, before making a buy call, investors are likely seeking clearer answers to the raised questions and perhaps a more favorable stock price.