Understanding RAC: What Is It?
Booking a confirmed train ticket is often a challenge, especially during peak travel times. When tickets are not confirmed, they may fall into the RAC category, which allows passengers to travel but with shared seating. This means that despite paying for a full ticket, you may only have access to half a seat until the chart is prepared, and seats become available.
This situation is particularly frustrating during the festive season when demand spikes, and confirmed seats become even harder to come by. When traveling during holidays, many passengers find themselves with RAC tickets instead of the confirmed seats they were hoping for.
Rising Complaints on Social Media
Recent complaints on the IRCTC’s official Twitter handle indicate that many travelers have received confirmation messages for their tickets, only to find them canceled or switched to RAC status just a day before departure. This has led to a flurry of inquiries directed at Indian Railways and Union Railway Minister Ashwini Vaishnaw.
For instance, one user, Sandeep Mishra, expressed confusion about receiving an RAC status despite having a confirmed ticket, sharing his situation along with a screenshot of the confirmation message he received. Many others have echoed similar sentiments, questioning why their tickets were downgraded when they had received prior confirmation.
The Impact of Festive Travel
The increase in train operations aimed at managing festive travel has not alleviated the issues faced by passengers. With a significant number of travelers attempting to secure their journeys for Diwali and Chhath Puja, the complexities of ticket management have become evident. Travelers are urging authorities to address the inconsistencies and ensure that confirmed tickets remain secure.
Passengers are tagging the official handles of Rail Ministry and IRCTC in their grievances, highlighting a growing frustration among commuters. One concerned traveler lamented that despite booking five tickets with PNR number 2117503282, all of them were confirmed initially, only to be switched to RAC status after the chart was prepared.
How Passengers Can Navigate the Situation
In light of these issues, passengers are encouraged to be vigilant when booking tickets, particularly during high-demand periods. Monitoring ticket status regularly and being prepared for potential changes can help manage expectations. Additionally, keeping all confirmation messages and details handy can assist in addressing grievances promptly should they arise.
The Indian Railway system is under significant scrutiny during this festive season, and it is essential for both the rail authorities and passengers to communicate effectively to minimize travel disruptions and ensure a smooth journey for all.