How the Delhi WhatsApp Fine System Will Work
The goal is to issue an average of 1,000 to 1,500 e-challans per day for traffic violations. Once this system is operational, violators will receive a WhatsApp message detailing the offense, the fine amount, and a link for instant payment through popular UPI platforms such as Google Pay, BHIM, or other payment gateways. The messages will be available in both Hindi and English, ensuring ease of use for a wide audience.
Streamlined Notification Process
This advanced setup will not only manage initial fine notices but will also handle reminders, payment confirmations, and receipts. The framework is designed to enhance transparency and accessibility, supporting various media formats like images, PDFs, and videos for better communication.
Comparing the New WhatsApp System with the Current Method
Currently, the process for paying traffic fines in Delhi operates through the Parivahan e-challan website. However, with the rollout of the WhatsApp-based solution, paying fines is expected to become as straightforward as online shopping. Users will receive immediate alerts about new fines or pending dues directly in their WhatsApp, making the process more efficient.
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